Reference

Terms and Conditions That Govern Your donee55 Account

These Terms and Conditions set out the rules between you and donee55 whenever you open an account, fund it through JazzCash, Easypaisa or Raast, and use any part of the lobby.

JazzCash deposits coveredEasypaisa transfer rules applyRaast payment terms includedAccount eligibility by local lawPakistan-specific access conditions
donee55 Terms and Conditions That Govern Your donee55 Account
TERMS QUERY CONTACT

Reach Us About These Terms

Live Chat Support Open the chat window from your account dashboard to ask about any clause in these Terms. Our support team handles account and policy questions directly in English.
Email for Policy Questions Send a written query about these Terms to our support email address listed in your account profile. We respond with a written record you can keep for reference.
Help Centre Articles Our Help Centre contains plain-English breakdowns of key clauses covering deposits, withdrawals, account eligibility and the wallet verification process for JazzCash and Easypaisa.
HOW WE HANDLE THIS

Account Security, Data and Your Rights Under These Terms

These Terms define not just what you can do on the platform, but how we protect the account you build here. Data handling, cookie use, security practices and retention periods are all governed by the policies referenced within these Terms.

Account Data Handling We collect only the information needed to operate your account and process payments through JazzCash, Easypaisa or Raast. Data is held securely and not shared with third parties outside what these Terms permit.
Cookie and Session Policy Cookies are used to keep your session active and remember payment preferences. You can manage cookie settings from your browser, though some platform functions require session cookies to work correctly.
Retention and Deletion Rights You can request account closure and data deletion through support. Retention periods for transaction records, including Raast and Easypaisa deposit logs, follow the timelines stated in our Privacy Policy.
Who to Contact for Changes To update your registered details, dispute a transaction or request a copy of your account data, contact support via live chat or email. Changes take effect once identity verification is completed.

Common Questions About These Terms and Conditions

If something in these Terms is unclear before you proceed, these answers cover the questions we hear most often from accounts in Pakistan.

Yes. Every deposit method available on donee55 — including JazzCash, Easypaisa and Raast — is subject to these Terms. Payment-specific conditions are set out in the Payments section of the full Terms document.

We will always notify you before a material change takes effect. The notification goes to your registered contact. If you continue using your account after the effective date, you have accepted the updated Terms.

Depending on the nature of the breach, we may suspend access, restrict withdrawals or close the account entirely. Serious breaches, such as fraudulent activity, may result in immediate closure without prior warning.

Submit a data request through the support email listed in your account profile. We will verify your identity first, then provide the data within the timeframe stated in our Privacy Policy.

Access to donee55 is available where local law permits. These Terms apply wherever you access the platform, but eligibility depends on local law in your specific region — check before you proceed.

The complete Terms and Conditions are available in your account settings under the Legal section. You can also request a copy via live chat or email support at any time.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.